OMG BOOKSOURCE is pleased to present you with their latest multi-media comprehensive catalog of audiovisual materials covering the subject areas of Business Finance & Accounting.

BUSINESS

BUSINESS DYNAMICS - CREATIVE MARKETING

Request a Quote

CREATING VALUE FOR CUSTOMERS -TAPE I
Video
The Phoenix Suns main goal is to create a valuable memory-filled sporting experience for all fans from the time they enter the arena.  The Suns’ success in marketing comes from its customer-driven philosophy of treating the fan as number one.  Their goal is to provide a clean, friendly, full-serviced environment and a full entertainment package.  
11 Minutes.                                                                              

ORDER CODE: BSD401

MARKETING ENVIRONMENT - TAPE II
Video
When Coca-Cola launches it s product in Japan after World War II, they learned many lessons about cultural differences between the USA and Japan.  A senior Marketing Vice President at Coke’s Japanese Headquarters discusses many of these issues.  9 minutes.

ORDER CODE: BSD403

STRATEGIC MARKETING PLANNING – TAPE III
Video
The success of the phoenix Suns is based on fan loyalty, merchandising accomplishments, and community involvement.  Forecasting plays a major part of their planning efforts.  Building a team to meet the goals and fulfill the mission statement that has been established.  11 minutes.

ORDER CODE: BSD405

IMPLEMENTING AND CONTROLLING THE MARKET EFFORT - TAPE IV
Video
Implementation is based on careful coordination of the team, effective communications among employees, exceptional employee benefits, and constant monitoring of customer satisfaction.  The Suns management team strives for that goal.  11 minutes.

ORDER CODE: BSD407

MARKETING RESEARCH –TAPE V
Video
A new marketing director faces the challenges of boosting sales of the current product line.  It is necessary to gather information about the current and potential customers, identify the issues involved in sales increases or decreases, conduct research and collect data.  11 minutes. 

ORDER CODE: BSD409

CONSUMER BEHAVIOR-TAPE VI 
Video
This area of market research helps move products off the shelves.  It delves into the personal, social and cultural influences that make consumers buy certain items.  9 minutes. 

ORDER CODE:  BSD411

ORGANIZATIONAL BUYING BEHAVIOR-TAPE VII
Video
A sales promotion tape used to reach its organizational buyers.  Viewers can critique the video as an effective tool in reaching organizational buyers.  13 minutes. 

ORDER CODE:  BSD413

MARKETING SEGMENTATION –TAPE VIII
Video
By studying demographics, marketing effort can target certain groups and then tailor their program to those groups in the hopes of drawing more and diverse fans.  14 minutes. 

ORDER CODE:  BSD415 

NEW PRODUCTS – TAPE IX 
Video
This program describes the marketing and promotion strategy used by the Phoenix Suns after they have acquired a new player.  13 minutes.

ORDER CODE:  BSD417

EXISTING PRODUCT –TAPE X
Video
The stages of a product’s life cycle are presented.  When a product is not growing, or is beginning to decline, marketing becomes even more significant.  10 minutes.

ORDER CODE:  BSD419

SERVICES –TAPE XI
Video
Marketing quality services is just as important as marketing quality products.  First Chicago Corporation demonstrates its Total Quality approach to the service industry.  12 minutes.

ORDER CODE:  BSD421

FUNDAMENTALS OF PRICING –TAPE XII
Video
Pricing is determined by cost and markup.  Kinds of pricing and the elements of pricing are discussed.   Elasticity is an important part of the pricing of a product.  Consumer perceptions and tastes exert a strong influence on pricing.  11 minutes.

ORDER CODE:  BSD423

PRICING GOODS AND SALES –TAPE XIII
Video
With the example of the Phoenix Suns, this video explains the use of advertising, and merchandizing to increase revenue, and focus on area of growth.  11 minutes.

ORDER CODE:  BSD425

WHOLESALE, RETAIL, PHYSICAL DISTRIBUTION – TAPE XIV
Video
Marshall Industries is redefining the roles of traditional wholesaling and physical distribution.  The highly successful “value-added” distribution company bundles, distributes, and assembles electronic components for major electronics firms in the world.  13 minutes. 

ORDER CODE:  BSD427

ADVERTISING, SALES PROMOTION, AND PUBLICITY –TAPE XV
Video
The Phoenix Suns must keep their name and their players in the public eye.  With the use of billboards, cooperative campaigns with other groups and products, and press releases they are able to keep this promotion going.  How the team creates materials to distribute information, present interviews, and show game footage for additional team exposure.  Generating positive publicity and managing negative publicity are discussed as well.  13 minutes.

ORDER CODE:  BSD429

PERSONAL SELLING AND SALES MANAGEMENT – TAPE XVI
Video
In depth knowledge of a product, the ability to listen to customer needs, and the use of technology has all helped in implementing effective and professional ways to sales success.  
11 minutes.

Business Dynamics – Management Dynamic and contemporary resources in business education. This series on management visits America's best and brightest business and industries.

BUSINESS DYNAMICS - MANAGEMENT

Place an order

LOOKING AHEAD: INTERACTING WITH INTERNET –TAPE I
Video
A look at the complex world of the Internet, from its origins to today’s multinational, high-speed global village.  Definitions and explanations are given in easy to understand terms for everyone from the beginner to the expert needing to brush up.  15 minutes. 

ORDER CODE:  BSD451

ESSENCE OF MANAGEMENT –TAPE II
Video
This program gives an overall view of the subject of management.  It describes the four major functions managers perform (planning, organizing, leading, and controlling) and the skills required to carry out these functions.  9 minutes.

ORDER CODE:  BSD453

DEVELOPMENT OF MANAGEMENT THOUGHT – TAPE III
Video
The program uses an animated Time Line to introduce the changes in business and industrial methods and shows how new management theories have developed.  Give an historical account of the approaches top management has taken right up to the present.  Each approach has strived to improve the quality of life and quality of products and services.  The important leaders of modern management thought, both researchers and theorists, are discussed.  
10 minutes. 

ORDER CODE:  BSD455

ENVIRONMENTAL FACTORS OF MANAGEMENT –TAPE  IV
Video
A variety of environments to show how management decisions  are made and then determine their course.  11 minutes.

ORDER CODE:  BSD457

DIVERSITY – TAPE V
Video
Recruitment and hiring policies must be adhered to, while employing the best talent.  It is vital that stereotypes are overcome and differences are valued to effectively improve productivity.  This video addresses these topics, giving the viewer significant insight into these issues.  
10 minutes.

ORDER CODE:  BSD459

MANAGING FOR TOTAL QUALITY- TAPE VI 
Video
A video that describes a situation of hiring and new management team and instituting a quality approach to management.  10 minutes.

ORDER CODE:  BSD461

ENTREPRENEURSHIP AND SMALL BUSINESS –TAPE VII
Video
A look at a unique company presenting an overview of entrepreneurship and small business.  9 minutes.

ORDER CODE:  BSD463

DEVELOPING ORGANIZATIONAL PLAN –TAPE VIII
Video
The vital role that planning plays in the success of a business is discussed in this program.  A company’s mission and goals direct the planning efforts.  13 minutes.

ORDER CODE:  BSD465

STRATEGIC MANAGEMENT –TAPE IX
Video
In order to achieve desired goals, a clearly defined path needs to be developed to get there.  consideration of the many characteristics of the specific organization and the market in which it operates is vital to do effective planning.  13 minutes.

ORDER CODE:  BSD467

MAKING DECISIONS –TAPE X
Video
In a global economy, sound business decisions require consideration of a myriad of important factors in order to stay competitive.  Being aware of these factors, identifying problems, having the ability to develop alternatives, and judging the effectiveness of the decisions that have been made are essential.  11 minutes.

ORDER CODE:  BSD469

ORGANIZING: DESIGNING JOBS AND DEPARTMENTS –TAPE XI
Video
Working with a union to design and redesign jobs.  The result is a dramatic improvement in quality, job satisfaction, and market acceptance.  Trust and communication were key ingredients in this process. 10 minutes. 

ORDER CODE:  BSD471

ORGANIZING: DESIGNING THE OVERALL ORGANIZATION –TAPE XII
Video
Any business is made up of parts and how those parts are put together has a lot to do with the success or failure of that business.  Grouping jobs into department and the interaction of departments is the organization of a company.   11 minutes.

ORDER CODE:  BSD473

MANAGING HUMAN RESOURCES – TAPE XIII
Video
Follow he trail of a successful airlines, as it reaches its goals of profitability and consumer satisfaction, through its Human Resources Management.   8 minutes.

ORDER CODE:  BSD475

BUILDING SUCCESSFUL GROUPS AND TEAMS IN ORGANIZATION-TAPE XIV
Video
Characteristics of a “Process Improvement Team” (PIT) and shows how such an employee-directed, problem solving group can effectively define a problem and determine its causes, then develop a workable solution in a quick and efficient manner. 

ORDER CODE:  BSD477

MOTIVATING PEOPLE- TAPE XV
Video
Learn from the founders large companies how motivation and learning contributed to their job growth and personal development.  12 minutes.

ORDER CODE:  BSD479

GETTING RESULTS THROUGH EFFECTIVE LEADERSHIP-TAPE XVI
Video
This video shows how effective leadership at every level of a company was instrumental in orchestrating the company’s phenomenal restructuring and turnaround.  11 minutes.  

ORDER CODE:  BSD481

ORGANIZATIONAL CHANGE AND DEVELOPMENT-TAPE XVII
Video
A manager’s job increasingly requires knowing how to manage change.  Specific techniques such as “unfreezing” and “refreezing” behavior are discussed.  Specific processes such as “Force Field Analysis” and the use of “Red Letter Days” are explained in detail.  11 minutes.

ORDER CODE:  BSD483

MANAGING OPERATIONS AND INCREASING PRODUCTIVITY-TAPE XVIII
Video
In the manufacturing industry , there are certain operating principles, which are practiced.  These include job shop, batch processing, assembly line, and continuous process.   The best method for each industry depends on the flexibility of the equipment, the variety of products, and the volume produced.  This video discusses the nature of each of these methods.  
9 minutes. 

ORDER CODE:  BSD485

MANAGING INFORMATION SYSTEMS- TAPE XIX
Video
An airline and an insurance company utilize modern multi-media training techniques to train their employees.  10 minutes.

ORDER CODE:  BSD487

MANAGEMENT CONTROL SYSTEMS - TAPE XX
Video
Believing that customer satisfaction is not a fixed goal, but a continuous refining process, with quality of service to the customer as the ultimate measuring stick. To achieve this end, good planning and controlling systems must be in place within the organization.  A move made away from a traditional command and control system to a more competitive team approach of planning and controlling for desired results.  11 minutes.

ORDER CODE:  BSD489

DEVELOPING A STRATEGIC PLAN -TAPE XXI
Video
The mission, goals and objective of this successful company are established and the strategic plan evolves from there.  Understanding that the customers are both the dealers and buyers, and appealing to both, has been valuable. Knowing the competition and sources of supplies and financing, and seeing the opportunities and threats in the marketplace, are all vital before developing the appropriate strategic plan.  11 minutes.

ORDER CODE:  BSD491

IMPLEMENTING A STRATEGIC PLAN –TAPE XXII
Video
Implementation begins with top leadership and encourages an open team approach with emphasis on relationships and creativity.  Evaluation of the plan and adjustments are made as needed. Also discusses meeting the needs of an international market. 11 minutes. 

ORDER CODE:  BSD493

MANAGERS AND MANAGING TAPE XXIII
Video
A change to an employee-owned company, comes with significant changes in management style.  The process of implementing its new culture change is discussed in this program.  Customer service and profitability have improved through its new employee/owner involvement.  Solving specific problems through team discussion and personal and professional growth is encouraged at all levels.  9 minutes.

ORDER CODE:  BSD495

MANAGING SERVICES –TAPE XXIV 
Video
Measuring quality in the service industry is more challenging because quality is an intangible.  Industry strives to maintain the quality of its service by maintaining the quality of its tangibles such as equipment, facilities, and personnel.  An innovative company keeping abreast of the latest technology and listening to customer’s needs.  9 minutes.

ORDER CODE:  BSD497

SPECIAL PROFILES IN MANAGEMENT PROGRAMS
PROFILES IN MANAGEMENT: MARSHALL INDUSTRIES–TAPE XXV
Video
Using Derning’s 14 Points, to totally reorganize the structure of Marshall Industries.  Quality is customer defined and something the organization should constantly improve.  12 minutes.

ORDER CODE:  BSD499

PROFILES IN MANAGEMENT: TELLABS –TAPE XXVI
Video
How does a company best serve its customers? The manager blends all desirable managerial skills to lead and motive employees using the philosophy that the company will grown and serve its customers, only if the employees grown. 10 minutes. 

ORDER CODE: BSD501

PROFILES IN MANAGEMENT: SOUTHWEST AIRLINES-TAPE XXVII
Video
Strong teams make strong companies. Pilot supervisor sets tone for his team by instilling pride and encouraging good decision-making.  9 min.

ORDER CODE: BSD503 

PROFILES IN MANAGEMENT: 1^ST CHICAGO –TAPE XXVIII
Video
Understanding what quality means to a customer and implementing ideas of quality teams, and how they contribute to revenue growth and profitability.  8 minutes.

ORDER CODE: BSD505

PROFILES IN MANAGEMENT: HANDY ANDY – TAPE XXIX
Video
What makes an effective supervisor? Hear how this supervisor is viewed by those she supervises.  10 minutes.  

ORDER CODE: BSD507

PROFILES IN MANAGEMENT: SPECIALIZED BICYCLE COMPONENTS –TAPE XXX
Video
President and founder, gives insight on his management style and how and why it works.  9 minutes.

ORDER CODE: BSD509

PROFILES IN MANAGEMENT: BEN & JERRY’S  -TAPE XXXI
Video
Started on a “lark” with minimal capital, Ben & Jerry’s because of the founders’ philosophy, has made its mark in the ice cream world! 9 minutes

ORDER CODE: BSD511

PROFILES IN MANAGEMENT: WASHBURN GUITAR
Video
Creating custom guitars for world-class artists doesn’t just happen! Strict rules, JIT System, and cross training of employees is part of the overall success of this organization.  9 minutes.

ORDER CODE: BSD513

EMPLOYMENT COMMUNICATION
Video
This video gives very specific ideas and strategies for finding a job.  Understanding one’s own skills and needs, learning about companies, and making contacts are part of this effort.  Important information on applications, resumes, interviews, and follow-up are presented.  9 minutes.

ORDER CODE: BSD515

LEADERSHIP
Video
Aware that your company grows, needs change, discover a leadership style of communicating, that motivates and inspires and sets the tone for the success of employees and of the business.

ORDER CODE: BSD517 

CONVERTING TO A JIT SYSTEM PART 1: JIT: ASSESSMENT AND PLANNING
Video
Small manufacturing company assesses the potential for a JIT system and what it hopes it will accomplish.  12 minutes. 

ORDER CODE: BSD519

CONVERTING TO A JIT SYSTEM PART 2: JIT: IMPLEMENTATION
Video
How implementation to a JIT system dramatically changed the way this company manufactures its products saving time and money while increasing productivity. 14 minutes.

ORDER CODE: BSD521

INTERNATIONAL LOGISTICS
Video
Technology and time based competition have developed techniques for transporting goods more economically and faster.  APL, the world’s largest freight line, is the leader in intermodal transportation systems. 10 minutes.

ORDER CODE: BSD523

PRODUCT DESIGN AND MANUFACTURING
Video
With the evolution of a new trailer and cart market for equipment transportation, new issues arose.  How a large industry solved challenges they faced in a new market.  The dynamics and considerations involved with cost, flexibility and capacity requirements are addressed.  
9 minutes. 

ORDER CODE: BSD525

PROJECT MANAGEMENT
Video
Bridge development program/project, addressing the management, design and awarding contracts.  The program addresses challenges and difficulties faced and handled.  Demonstrates techniques used in scheduling.  Visual graphics are designed to illustrate bridge construction.  How major glitches were met and routes taken to repair and complete the project a shown.  10 minutes  

ORDER CODE: BSD527

IMPACT OF THE VALUE OF A BUSINESS
Video
This program celebrates the rescue and success story of ABT CO. Restructure and the painful operation strategies and right sizing are explained, plus the history of the effects with acquisition of the plant.  The company’s success is due to many difficult decisions, which lead to increasing production, stress quality control, quality motivation and best customer service.  12 minutes.

ORDER CODE: BSD529

MANAGEMENT SKILLS FOR SECRETARIES, ADMINISTRATIVE ASSISTANTS, AND SUPPORT STAFF
Three Video
Learn skills you might think only managers need, such as the ability to negotiate and decision-making acumen.  90 minutes. (FP) 

ORDER CODE: BSD531

BUSINESS DYNAMICS - BUSINESS COMMUNICATIONS

Request a Quote

GLOBAL  ENVIRONMENTAL COMMUNICATION
Video
As technology is allowing for easier and more global business activity, the necessity of understanding different cultures is greater.  Business must be aware of and adapt to these differences in customs and economic practices.  Communication and language barriers must be overcome.  9 minutes.

ORDER CODE: BSD551

MULTIMEDIA PRESENTATIONS
Video
The medium of interactive video is reaching  the business world.  Technology’s increasing sophistication and availability allow for this.  A variety of applications are presented using CDI’s and CD-ROM’s.  Interactive video makes better use of time, allow for consistency, and reduce costs.  13 minutes.

ORDER CODE: BSD553

WRITTEN COMMUNICATION” LETTER & MEMOS
Video
Effective written communication is essential in being successful is business.   In an effort to promote the idea of creating a web page for the company, an employee demonstrates how certain kinds of letters can help lay the groundwork for presenting the new idea. Formats for writing to seek information and to advocate action was presented.  11 minutes.

ORDER CODE: BSD555

WRITTEN COMMUNICATION: REPORTS
Video
Takes the viewer through  the steps of writing an effective proposal.  A clear description of the best way to approach this task is presented.  12 minutes. 

ORDER CODE: BSD557

PRESENTATIONS
Video
The next step in the employee’s effort to promote her idea of creating a web page for the company is a presentation in front of a committee. All the things that should be given careful attention are demonstrated, to maximize the effectiveness of the presentation.    13 minutes.

ORDER CODE: BSD559

EMPLOYEE AND CUSTOMER NEEDS
Video
The art of persuasion and what motivates customers that are culturally diverse is discussed.   11 minutes. 

ORDER CODE: BSD561

MAKING AND COMMUNICATING MEANING
Video
Three aspects of communication necessary in making a television commercial: 1. Making and Communicating Meaning; 2. Working and Writing in Groups; and 3. Making Oral Presentations. 19 minutes.

ORDER CODE: BSD563

BUSINESS ETIQUETTE
Video
Study Guide
Using typical business scenarios. this presentation shows how good manners and proper etiquette set the tone for success in the business world.  Discover how positive body language, proper attire, good communication skills and pleasing manners project a professional image.  You’ll examine “do’s and don’ts” to help you master etiquette during meetings, at a job interview or other business situations.  24 minutes. CAM

ORDER CODE: BSD565

PLANNING AN EFFECTIVE BUSINESS MEETING
Video
Meetings are a necessary business tool, but only if they have clear objectives, useful purposes and ready participants.  This program shows how to make sure your meetings fulfill those goals.  Examples and purposes are given for staff, information, fact-finding, problem solving, committee and sales meetings.  Learn how to plan, organize and conduct formal meetings and when to use timesaving alternatives such as memos, conference calls and executive actions.   Study Guide included.  20 minutes.  CAM 

SALES PROMOTION: IT’ S A TEAM EFFORT
Video
Watch the dynamics of teamwork as retail salespersons work together to promote products. Viewers are introduced to terminology.  Then, successful sales approaches are illustrated: advertising, “tabs,” display ads, seasonal aisle, stack tables, advertising, giveaways, and creative decorating and in-store promotions.  Suggestions are given for coordination sales among store departments and for relaying in-store sales information to customers.  15 minutes.

ORDER CODE: BSD569

BUSINESS WRITING FOR RESULTS
Three Video
Effective communication is key to rising to the top.  Acquire the basics of organizing your thoughts on paper.  Overcome writer’s block.  Choose words that elicit a positive response.  Snappy letters, effective memos, perfect proposals, and clear, organized writing can now be yours.  90 minutes. (FP)

ORDER CODE: BSD571

ASSERTIVE COMMUNICATION SKILLS FOR PROFESSIONALS
Four Video
Ever notice the way assertive people can be honest and forthright-and still respect the feelings of others? Handle your communication challenges with confidence, openness, and competence. Workbook included.    211 minutes. (FP)

ORDER CODE: BSD573

POWERFUL TELEPHONE TIPS
Three Video
The manner in which your company handles the telephone means the difference between a professional, polished image, or frustrated angry, and confused customers.  With this program, learn how to save time with specific steps to boost efficiency and customer satisfaction.  90 minutes. (FP)

ORDER CODE: BSD575

INTERPERSONAL COMMUNICATION SKILLS
Three Video
Many times, its superior skill in handling people that propels careers boosts productivity and ensure job satisfaction.  Learn to send (and receive) clearer messages, increase feedback, and understand  non-verbal signals.  Work with everyone smoothly and productively.  Learn the four basic personality types while reducing the stress that difficult people bring.  Handle criticism, complaints, and mistakes with ease.  90 minutes. (FP)

ORDER CODE: BSD577

HOW TO MAKE PRESENTATIONS WITH CONFIDENCE AND POWER
Three Video
Learn the presentation skills and speaking techniques that will help speaking up with confidence.  Learn the essentials of planning your presentation.  Rehearse in the way that brings you ultimate presentation success.  90 minutes. (FP)

ORDER CODE: BSD579

PROFESSIONAL TELEPHONE SKILLS
Three Video
Facilitator’s Guide (253 pages plus workbook)
Phone etiquette can have a significant effect on your company’s ability to satisfy and keep customers.  Every call is an opportunity to increase customer loyalty, win new customers, and make sales.  You’ll gain proven strategies to turn every call into a business-boosting contact.  184 minutes.  (FP)  

ORDER CODE: BSD581
ORDER CODE: BSD582

POWERFUL LISTENING SKILLS   
Three Video
Effective listening saves time, prevents problems, builds customer loyalty, and strengthens  relationships.  Learn specific techniques for using listening as a powerful tool.  Learn to filter distractions and interruptions.  Ask effective questions and learn to interpret non-verbal communication.  Learn to sort through misleading language.  Build your own persuasive power and rapport with all kinds of people.  Break down barriers while learning nine steps  to active listening.  180 hours. (FP)

ORDER CODE: BSD585

HOW TO SPEAK WITHOUT FEAR
Three Video
This program is packed with specific information to make you a better speaker, and to help you eliminate the unproductive fear most people groups.  Learn detailed steps for preparing, including a list of “do’s and don’ts to help make sure you’ve got the right thing to say and know how to say it correctly.  Learn the presentation secrets used by professional speakers to stay calm and in control.  Learn precisely how to deal with difficult situations, how to handle difficult questions, and how to persuade a reluctant audience.  180 hours (FP).

ORDER CODE: BSD587

THE 9 DEADLIEST SINS OF COMMUNICATION
Three Video and Workbook
Many every workplace failures can be traced to poor communication skills on someone’s part.  Most foul-ups can be averted.  Whether you’re the guilty party-or it’s your boss, co-worker, or customer—this program offers solutions that can dramatically improve the way you communicate with one another.  212 minutes. (FP)

ORDER CODE: BSD589 

CONQUERING TEAM CONFLICT+
Four Video and Workbook
Solutions to just about every team-troubleshooting situation you’ll encounter.  This program offers short-burst team training that reduces learning time and significantly increases both individual performance and team collaboration.  Encourage members to acknowledge and honor the differences in others.  100 minutes.  (FP)

ORDER CODE: BSD591

COMMUNICATION SKILLS FOR WOMEN
Three Video
Discover how to always say the right thing at the right time.  Learn the communication
strategies that guarantee you’ll get what you need from anyone.  180 minutes. (FP)

ORDER CODE: BSD593

TAKING CONTROL OF YOUR WORKDAY
Three Videocassettes and Workbook Get the training you need to get organized.  Conquer procrastination and learn vital communication skills that will make work flow more smoothly.  194 minutes. (FP)

ORDER CODE:   BSD595

10 SKILLS FOR BETTER TELEPHONE COMMUNICATION
Video
Learn how to: Put a smile on your voice and offer assistance; Empathize with the caller:  Use
features available on your phone; and Take complete messages.  27 minutes. (BA)

ORDER CODE:   BSD597

COMPLETE TRAINING FOR THE COMPLETE RECEPTIONIST
Video
Turn your company receptionist into a high-powered representative of excellence. Learn how to: Screen calls without offending the caller; Prioritize your tasks as the receptionist;  Implement proper telephone answering procedures; Present the appropriate appearance, attire, and attitude; and Organize and run the reception area.  27 minutes.  (BA)

ORDER CODE: BSD599

ORDER CODE: BSD601

BUSINESS DYNAMICS - HUMAN RESOURCE MANAGEMENT

Request a Quote

MANAGING THE INTERNAL AND EXTERNAL ENVIRONMENTS
Video
In the fast paced world of consumer satisfaction lesson on how an airline has become successful due to its excellent Human Resources Management.  8 minutes.

ORDER CODE: BSD631

ASSESSING WORK AND WORK OUTCOMES
Video
A manufacturer of high horsepower diesel engines accomplished a remarkable turnaround by working with their union to design and redesign jobs.  The result was a dramatic improvement in quality, job satisfaction, and market acceptance.  Trust and communication were key ingredients in this process.  9 minutes. 

ORDER CODE: BSD633

DEVELOPING HUMAN RESOURCES
Video
An accounting firm, using training to gain  a strategic advantage in their market.  Training facilities are located in countries all around the world and keep employees on top of changing legal, professional, and technological events. 10 minutes. 

ORDER CODE: BSD635

COMPENSATING HUMAN RESOURCES
Video
It is important that any company attracts, motivate and retain its “qualified” employees.  To accomplish this goal, learn how a large corporation has developed a strategic Compensation Management System.  11 minutes.

ORDER CODE: BSD637

TEAM-UP FOR EMPLOYEE BENEFITS
Vide
Using voice response systems for employees to track their benefits is one of the human resource services described in this video.  Information on retirement issues and investments is readily available to employees with touch screen access on kiosks throughout the company.  11 minutes.

ORDER CODE: BSD639

ASSESSMENT & DEVELOPMENT
Video
A large department store’s strength lies in their customer service, which is their number one goal along with superb selling tools.  Their approaches to team spirit and team involvement transfer into money .  Every single thought and concept involves the making the customer happy.  Human resources are used, as well, for employee development.  All in all, strong company  customer services programs equal a strong, successful business.  11 minutes.

ORDER CODE: BSD641

CULTIVATING INITIATIVE IN YOUR STAFF
Two Video and Workbook
This program will help you build tan ambitious, empowered team full of go-getters, problem solvers, and risk takers.  Discover how to light a fire under people encouraging them to assume responsibility, find solutions and follow through impressing upon them the value-and necessity- of developing their own self-starter attitude.   117 minutes.  (FP)

ORDER CODE: BSD643

HOW TO HANDLE DIFFICULT PEOPLE
Three Video
Identify the type of difficult person you are dealing with, learn the appropriate responses, and express them.  The cardinal rule is avoiding them only causes a disruption to your work and productivity, while trying to confront and change them only creates tension and anger.  90 minutes. (FP) 

ORDER CODE: BSD645

HOW TO DEVELOP AND IMPLEMENT A NEW EMPLOYEE ORIENTATION PROGRAM
Video
Help your new employees: feel welcomed and appreciated, develop initiative: catch on quickly to the rules, procedures, and “big picture” of your organization; find their way around easily; and buy into your company’s culture and mission.  37 minutes. (FP).

ORDER CODE: BSD647

7 HABITS OF HIGHLY EFFECTIVE PEOPLE
FOUR VOLUME- CD-ROM
What inspires outstanding personal achievement—day in and day out?  This program reveals the seven habits all successful people share, and learn how to: create your own ”paradigm shift”; build inner strength; and concentrate your efforts to exceed your goals. (BA)

ORDER CODE: BSD649

BUSINESS DYNAMICS - INFORMATION SYSTEMS

Request a Quote

INTRODUCTION TO INFORMATION SYSTEMS
Video
This program gives a view of the many different industries that use information systems, including telecommunications, financial, manufacturing, and retail.  The benefits of increased productivity, improved communications, increased sales, and well-trained employees are discussed.  12 minutes. 

ORDER CODE: BSD701

INFORMATION SYSTEMS IN MARKETING
Video
In addition to the traditional kinds of marketing approaches, information technology is emerging.  The micromarketing process is used to determine their target market ad customize their product to meet the needs of that market, with the help of computer technology.   Discover how one company has developed systems that deliver ads through the computer and the impact of this method is far greater than print or television ads.  This computerized promotion also gathers demographic data for future use. 

ORDER CODE: BSD703

FINANCIAL MANAGEMENT INFORMATION SYSTEMS
Video
In the financial markets, up-to-the minute information is critical on a worldwide basis.  One company that is financial information network that links global financial centers electronically and has revolutionized financial management.  In order to be successful in this arena, traders must be part of this system, which transmits prices, rates, government securities, international bonds, and other relevant data.  11 minutes. 

ORDER CODE: BSD705

NECESSITY CREATES CHANGE
Video
Customization and transfer of data, the transition between the new and old system are covered in this program.  Dealing with the crisis of their order process system crashing at their busiest time.  By reengineering the other areas of their business such as packing, shipping, and marketing.  22 minutes. 

ORDER CODE: BSD707

STREAMLINING FOR SUCCESS
Video
The loss of a lot of holiday orders lead to serious consideration of implementing an on-line system to streamline an established business.  6 minutes.

ORDER CODE: BSD709

SURVEY OF NEEDS
Video
Surveying the needs and picking a software company  to tailor the right program for your business requires serious consideration.   7 minutes.

ORDER CODE: BSD711

THE IMPORTANCE OF GOOD TECHNICAL SUPPORT
Video
No system is foolproof!  When you have a problem then the right tech support is vital.  6 minutes.

ORDER CODE: BSD713

EFFICIENCY IS THE KEY
Video
Appreciating the benefits of a modern information system.  One company reengineered other areas of their business allowing them to become more efficient and give better service, thereby making them more competitive in their market. 

ORDER CODE: BSD715

INTRANETS
Video
Learn how one company develops capabilities to ease into the transition and change to make it efficient and cost effective.  Items highlighted and defined in this program are static info., e-mail, and communication moments.  Information on simple applications, sophisticated applications, enterprise collaboration and Intranet based teleconferencing are shared.  13 minutes. 

ORDER CODE: BSD717

BUSINESS DYNAMICS - ORGANIZATIONAL BEHAVIOR

Request a Quote

MANAGING FOR QUALITY PERFORMANCE AT MARSHALL INDUSTRIES
Video
Marshall Industries underwent a dramatic turnaround after it hired a new management team and instituted a quality approach to management.  The video describes the purpose of the mission statement, illustrates the managerial roles, and explains how managers influence the organizational system.  10 minutes.

ORDER CODE: BSD751

MOTIVATION AND LEARNING
Video
Learn how motivation and learning contributed to job growth and personal development, while at the same time the company was experiencing unprecedented productivity and profitability.  12 minutes. 

ORDER CODE: BSD753

LEADERSHIP
Video
See how effective leadership, at every level of the organization, was instrumental in orchestrating a company’s phenomenal restructuring and turnaround.  10 minutes.

ORDER CODE: BSD755

TEAMS
Video
Characteristics of a Process Improvement Team” (PIT) and show how such an employee-directed, problem solving group can effectively define a problem and determine its causes, then develop a workable solution in a quick and efficient manner. A key component of this “PIT: is the organized interaction of the team members.  Follow them as they work together to achieve shared goals through creative problem solving in an open, non-threatening environment supported by management.   12 minutes.

ORDER CODE: BSD757

PLANNING AND CONTROLLING
Video
Customer satisfaction is not a fixed goal, but a continuous refining process, with quality of service to the customer as the ultimate measuring stick.  To achieve this end, good planning and controlling system must be in place within the organization.  A move was made away from a traditional command and control system to a more competitive team approach of planning and controlling for desired results.  11 minutes. 

ORDER CODE: BSD759

MANAGING CHANGE AND DEVELOPMENT ORGANIZATIONS
Video
A manager’s job increasingly required knowing how to manage change.  Learn how a leading distributor of electronic components, has managed to change within its  own organization.  Specific techniques such as “unfreezing” and “refreezing “ behavior are discussed.  Specific processes such as “Force Field Analysis” and the use of “Red Letter Days” are explained in detail.  11 minutes.

ORDER CODE: BSD761

ORGANIZATIONAL CULTURE
Video
Defines organization culture then describes the culture of 3 companies: a science-based , highly profitable company; a high-end department store chain, and a company building around its founder’s love of Blues music.  The video shows how the culture of each company is based on unique values, norms, myths, and stories.  12 minutes.

ORDER CODE: BSD763

ONE THOUSAND AND ONE WAYS TO ENERGIZE INDIVIDUALS
Video

ORDER CODE: BSD764

ONE THOUSAND AND ONE WAYS TO ENERGIZE ORGANIZATIONS
Video
Special strategies for motivating individuals and teams who work within the constraints of Existing corporate culture, structure and policy.  Learn how to: Create an entrepreneurial atmosphere; Enhance organizational communication using Open-Book Management; Implement effective employee development programs.  30 minutes.  (BA).

ORDER CODE: BSD765

ONE THOUSAND AND ONE WAYS TO ENERGIZE TEAMS
Video
How to jump-start your team and bring its energy and excitement to a whole new Level.  Bring trust, challenge, creativity and fun to teamwork.  Learn how to: Empower  Your team with a clear purpose and well-defined goals; Generate initiative and helpful Suggestions and ideas from teams; Enable teams to operate productively, completely on  Their own.  30 minutes.  (BA).

ORDER CODE: BSD766

ATTITUDE: A LITTLE THING THAT MAKES A BIG DIFFERENCE
Video and Self-Study Book
Challenges you to improve life results by positively gaining control of your attitude, in any Environment.  Learn how to: Communicate attitude in three different ways; Reposition negative or Neutral attitude; Listen to yourself talk and adjust attitudes; Thwart the “complainer” and “Hostile” attitudes of employees; and Involve yourself in changing someone’s bad attitude.  26 minutes.  (BA) 

ORDER CODE: BSD771

PEAK PERFORMANCE THINKING
Video
Presenting four universal laws that determine the level of self-esteem, self-respect, and personal Pride you have in yourself and how you can maximize them for peak happiness and ultimate Success.     Learn how to: Do seven mental exercises to keep you happy; Implement your own sense of control; and Connect yourself to continuous personal growth and development.  26 minutes. (BA)

ORDER CODE: BSD773

TEAM UP FOR SUCCESS: BUILDING TEAMS IN THE WORKPLACE
Video
Discover the positive difference you can make in your team’s results.  Showing you how to be An integral part of the team and how to maximize the time needed to spend with the team in Order to create group trust and cohesiveness and achieve goals.  Learn to initiate a five-Guideline model to form solutions, avoid conflict and maintain a goal-oriented mindset.  32 minutes.  (BA)