OMG B
OOKSOURCE
Housekeeping
HSK125
HOUSEKEEPING: THE DEEP CLEANING PROCESS
Video
Keep your hotel looking “opening-day clean” and postpone costly renovations.
Quickly shows your room attendants and housekeeping supervisors how to:
 | Extend the life of furniture and fixtures |
| Keep carpet and draperies looking like new |
| Clean and maintain areas that are often overlooked |
| Reduce wear on mattresses and bedding |
| Schedule deep cleaning activities into the workflow without disrupting business |
20 minutes.
HSK129
INTRODUCTION TO HOUSEKEEPING
Video
Points out the many challenges and rewards facing the professional housekeeping
employee. The program gives an overview of the full range of housekeeping
procedures and will build pride and a sense of motivation in custodial
personnel. Also available in Spanish. 13 minutes.
HSK133
GROUND RULES FOR CUSTODIANS
Video
Outlines the "Do's and Don'ts" that custodians should follow on every
work assignment. The Do's include: Customer relations, work ethics, proper
reporting of mishaps, burglar/fire alarms, conservation of supplies, health and
safety requirements, MSDS and other related topics. The Don'ts include:
Harassment, fighting, profanity, theft, smoking, alcohol and illegal drugs,
firearms, sleeping, wasting supplies and other topics. Available in VHS or
PAL/ English or Spanish. 23 minutes.
HSK143
TEN-MINUTE TRAINER: HOUSEKEEPING
Video
Features six different video segments to get your housekeeping staff working
together to address concerns about attitudes, product knowledge, emergency
situations, guest safety and security, quality guest service, offering special
assistance, and more. Use this video to help employees discover and apply
practices that are correct for your property. Initiate productive
discussions that help solve and prevent problems. Includes a Trainer’s
Manual. 13 minutes.
HSK145
WORLD TRAINER: HOUSE PERSON
Video
Lobbies, elevators, meeting rooms and public space in your hotel can decide a
potential guest in favor of—or against—staying at your property. Train
your housekeeping staff to keep these areas looking great with this
language-free video. Using positive modeling and other on-screen
techniques instead of dialogue and narration, this video demonstrates:
| Housekeeping support tasks such as providing amenities to guestrooms, removing soiled linens, and restocking supply rooms |
| Cleaning the lobby and safe techniques for cleaning elevators |
| Meeting room setup and teardown |
Make a positive first impression with a property that sparkles from front door to guest rooms! 27 minutes.
General Cleaning 
Custodial Maintenance
Clean Rooms
Contract Cleaning
Equipment Maintenance
Floor and Carpet Care
Guest
Rooms
Hospitals
Kitchen
Laundry
Rest Rooms
Windows, Walls and Blinds
Safety
Stone, Porcelain, Marble and Tile